HAVE QUESTIONS?
Frequently Asked Questions
Do you offer free shipping?
Yes! Currently all orders over $50 are eligible for free shipping.
How long is your ship time?
To know more about anything related to shipping, please read our shipping policy.
Do you ship Internationally?
Unfortunately, we only ship and accept purchases in/from the U.S.A. But, we do plan to ship and sell internationally in the future!
I need to cancel my order, how can I do that?
To cancel an order you purchased, email us immediately at: info@ravenskyecandleco.com
Can I get a refund?
Unfortunately, refunds are not accepted at this time. If you have any issues with your order or products contact us at: info@ravenskyecandleco.com
I put the wrong address on my order, how can I change it?
To change your address or any information given after you purchased an order, email us immediately at: info@ravenskyecandleco.com so we can change it for you before your order is shipped out.
How can I get in touch with you?
Email us at: info@ravenskyecandleco.com for any questions or concerns.